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Wake Forest offers insurance for your ThinkPad to cover accidental spills, drops, or other damage. The insurance costs $80. Without the insurance, students will pay a deductible per incident for damages to their computer. As of June 2008, the deductible is $500 and is subject to change. You can purchase the additional insurance in the Information Systems Building when you pick up your ThinkPad or online in WIN. Insurance is not available to any student after 11:59 p.m. on the day you receive the ThinkPad.
Insurance FAQ
What parts does the insurance cover?
The standard Wake Forest ThinkPad hardware, including the hard drive, keyboard, trackpoint and track pad, and LCD screen.
What types of damage does it cover?
The insurance covers the most common damages we see to ThinkPads on our campus: damage from accidental liquid spills; damaged or cracked LCD screens from accidental drops or bumps; and other operational failure of the components listed above caused by other unintentional incidents such as electrical surges.
What types of damage are NOT covered by the optional insurance?
ThinkPad theft, loss or damage from fire, flood or other natural disasters; damage to ThinkPad batteries; damage caused by intentional misuse or use in an unsuitable operating environment such as a microwave or pool (yes, it does happen). The insurance also does not cover ThinkPad damage caused or inflicted by another person, such as a roommate, while the ThinkPad is not in your possession.
What is the cost?
The cost is $80, and the fee will be charged to your student account. If you purchase the additional insurance and experience a cracked screen, broken trackpoint or other covered damage listed above, you pay nothing to have the ThinkPad repaired. Without the additional insurance, repairs must meet the deductible before the insurance makes payment, and you are responsible for the deductible payment.
How do I purchase the insurance?
You can purchase the additional insurance in person in the Information Systems Building when you pick up your computer, or online in WIN. Follow these instructions for purchasing the insurance online:
1. Log in to WIN.
2. Select the Personal tab in the upper right part of the WIN screen.
3. Select "WFU Agreements” under the WFU Agreements heading.
4. Under Category, select “Information Systems’ Digital Agreements.”
5. Under Agreement, choose “T61 ThinkPad Insurance Agreement.”
Does the insurance last until I graduate?
Freshmen: No. ThinkPad insurance is assigned to ThinkPad model, not the student. You will have to purchase the insurance again for the new ThinkPad model you receive as a junior.
Juniors: Yes, and beyond! The ThinkPad you receive will be covered until June 2011.
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