Getting Help with the ThinkPad
Information Systems Help Desk
Help Desk staff will help resolve problems, questions, or concerns you have with your Wake Forest ThinkPad and printer. When contacting the Help Desk, please give your name, user name, phone number, and a description of the problem.
Help Desk Location and Hours
Walk-in IS Building, Room 256
Telephone Number 758-HELP, option 2
Hours 758-HELP, option 4
Status Line 758-HELP, option 1
Online Status
Web site
Computing Tips & Updates
Faculty:
For assistance with computing issues in your department, contact your academic department's instructional technology resource professional.
Students:
In your residence halls
For assistance with computing issues in your residence hall,
contact your Resident Technology Advisor (RTA) or call 758-RTAS.
Help Desk Lite
Assistance is just a few steps away from your classroom or residence hall in the Z. Smith Reynolds Library Information Technology Center. On-site staff is available 7 – 9 p.m. Monday through Thursday during the fall and spring semesters. Self-service and a Help Desk hotline are available all other library hours.
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