Getting Help
Faculty and Staff
Departmental Help
For assistance with computing issues, contact the Information Technology resourse professional assigned to your department.
Students
Resident Technology Advisor (RTA)
For assistance with computing issues in your residence hall, contact your Resident Technology Advisor (RTA) or call 758-RTAS..
Information Systems Service Desk
Service Desk staff will help resolve any problems, questions, or concerns you have with the standard computing equipment you are issued at Wake Forest. When calling or e-mailing, give a detailed explanation of the problem or question, what has been done to try to fix the problem, your phone number, name, and user name.
Service Desk Location and Hours
Walk-in IS Building, Room 256
Telephone Number: 758-HELP, option 2
Hours: 758-HELP, option 4
Status Line: 758-HELP, option 1
E-mail Us
Status Online
Help Desk Online
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