Mozilla is the standard web browser and e-mail application on the ThinkPad. Mozilla allows you to create, send, retrieve e-mail, and maintain an e-mail address book. NOTE: While Microsoft Outlook is part of the standard load, Wake Forest discourages the use of Outlook Express. Outlook Express is more susceptible to viruses and other attacks and cannot be made as secure as Microsoft Outlook.

File Attachments

To attach a file while composing your message, click the Attach button and then choose File. Browse through the ThinkPad to find the file that you want to attach and double-click on it. The attached file will appear in the Attachments field to the right of the Address field. When you send your e-mail, all the attachments will be sent as well.

NOTE: Some e-mail providers limit the size of incoming and outgoing e-mails. This prevents large attachment files from being received by the recipient. Keep this in mind when sending files to people outside of the Wake Forest community. The Wake Forest outgoing e-mail limit is 10 MB.

To view or save an attachment:

1. Open the message containing the attachment you want to save.
2. Locate the attached file in the attachment field to the right of the address field.
3. To display the attachment, click the link. Either the software will automatically launch and display the attachment or a window will appear prompting you to open or save the attachment.
4. Once the file is open, click the File menu and select Save As to save the file to the ThinkPad.

• The e-mail is unsolicited or contains no message text.
• You do not know the e-mail sender.

See the Virus Protection tab for more information. Contact the Help Desk for assistance.

Using Folders to Organize your Messages

Mozilla Mail provides the following folders:

• Inbox: new mail.
• Unsent Messages: messages you have deferred for later delivery or sent while working offline.
• Drafts: saved messages that you want to finish later.
• Templates: saved messages you wish to reuse.
• Sent: copies of messages you have sent.
• Junk (optional): messages tagged as Junk by Mozilla Mail.
• Trash: messages you have deleted. Emptying trash (go to File menu and select Empty Trash) removes the contents of the Trash folder.

Create your own folders to organize your mail

1. Right click on "username" .wfu.edu in the left message pane and choose New Folder from the pop-up menu.
2. Type a name for the new folder.
3. Select a location for your new folder from the Create as subfolder of box.

Move messages to another folder

1. From the message list, select the message you want to move. Click a message icon to select it. To select additional messages, hold down the Ctrl key.
2. Click the File button and choose the name of the destination folder, or drag the message to the folder in the left pane.

Delete Folders

1. Click once on the folder name in the left folder pane.
2. Right click and select Delete Folder.

NOTE: Deleted folders and contents remain in the Trash folder until the user selects the File menu and clicks Empty Trash.

NOTE: No new mail is received if you exceed the 12.5 MB mail quota on the Wake Forest e-mail server. Once e-mail is downloaded to the ThinkPad, the e-mail server space is available again. Contact the Help Desk for assistance restoring access.

The Wake Forest E-mail Directory

To search for e-mail addresses of Wake Forest faculty, staff, and students, use the WFU Directory:

1. Open a new message. Click Compose.
2. Press the Address button in the toolbar.
3. Select WFU Directory from the Look In drop-down box.
4. Type the name of the person in the blank field For field at the top of the window.
5. Select the name from the left side of the window as multiple names may be returned from the search.
6. Press the To button.
7. Repeat steps 4-7 to add additional addresses.
8. Press OK.

You can also quickly add people who have sent you an e-mail to your Personal Address Book. To do this:

• Open a message from the person whose e-mail address you want to add.
• Click on the sender's e-mail address in the From or CC field.
• Click on the option Add to Address Book.
• A new address book card will open for that entry.
• Type a nickname for that person, and any additional information that you want to enter.
• Click OK when you are finished.

To send that person an e-mail, type the nickname in the To: field of a message.

The Personal Address Book

To organize e-mail addresses, postal addresses, and telephone numbers for the people that you contact most often, use the Personal Address Book. Mozilla calls the process of adding people to the address book Creating a New Card.

Creating a New Card

1. From the Window menu, choose Address Book.
2. Click New Card.
3. Type the person's first name, last name, and e-mail address.
4. Type a nickname for the person. NOTE:A nickname must be unique for each entry in your address book. Nicknames are convenient because you can type the nickname instead of the e-mail address when addressing mail.
5. Click the Address tab and Other tab and fill in the information(optional).
6. Repeat steps 2 through 5 to add additional names to your address book.
7. Click OK.

Using the Junk Mail filter in Mozilla

Enabling the junk mail controls and teaching Mozilla to recognize junk mail can greatly reduce the volume of junk in your inbox.

1. Go to Tools > Junk Mail Controls.
2. With your WFU account selected in the pulldown list, check Enable Junk Mail Controls.
3. Review the other options listed. Some users prefer to have junk mail moved to the junk folder and then automatically deleted after a period of time.
4. Next, train Mozilla to recognize Junk messages and Non-Junk messages: From your Inbox, select a message then click the Junk button in the toolbar to mark or unmark the message(s). As Mozilla learns more about which messages you consider to be junk , it gets better at identifying and removing them.
5. Make sure to correct Mozilla when it incorrectly labels messages as junk by clicking the Not Junk button.

Spammers collect e-mail addresses from many sources. Replying to junk messages or clicking unsubscribe links confirms your e-mail address and may encourage more spam. Additionally, posting your e-mail address on discussion boards or web pages encourages spam. You may also be added to lists when you register for online services, sign up for online gaming, or order items online and provide your e-mail address. Many web sites and retailers give or sell your e-mail address to others. Be sure to check the privacy statements on sites if you are concerned about this.