Benefits
Timeline
Preparing
for change
Methodology
For
more information
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Program Link is a multi-year, campus-wide initiative launched in
fall 2003 to replace the Reynolda Campus administrative computing
systems with a fully integrated solution and enhance the University's
delivery of services and information to students, faculty, staff,
alumni, parents, and friends.
Visit this page, which will evolve over the life of Program Link,
for student-oriented information about Program Link.

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Benefits for Students
A central goal of Program Link is providing outstanding online
and in-person services for students. Wake Forest is taking a number
of steps as part of Program Link to achieve this goal, including
the following:
- Hardware & software upgrades. Program Link
will replace software and hardware that have served the University
for many years. The new hardware and software will offer more
functionality and capabilities, allowing Wake Forest to offer
expanded and more efficient services for students. Implementation
of more robust and efficient administrative software, more
capable
of handling high demand than the existing systems.
- Procedure review and revision. As University
offices prepare for implementing new administrative software,
staff in each area are reviewing existing procedures to identify
opportunities for simplifying administrative processes for students
and for using the full potential of the new software and hardware
to expand and refine their services for students.
- Integration of information and processes. Program
Link will provide the University with a fully integrated system
for student records and information, offering more consistent,
real-time information. In addition, this will allow increased
coordination among University offices and processes that affect
students.
In short, implementation of this integrated system presents a
unique opportunity to make improvements that benefit students.
The University's staff and senior administrators are committed
to making the most of this opportunity.
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Timeline
Students will see changes over the course of several years. The
exact timeline is still being finalized, but a tentative schedule
is available here.
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Preparing for change
As noted above, one of the fundamental
goals in Program Link is to improve administrative services
for
Wake Forest students. We are confident we will achieve that goal.
Reaching that goal may, however, require changes in some familiar
processes. The Program Link team will use various means to let
students know about changes that affect them, depending on the
significance of the change. Information will be provided via
this web site and through electronic communications, training
sessions, and/or presentations to student groups and student
organizations,
as needed.
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Methodology
Each of Program Link's projects, and the overall Program Link
initiative, will use standard project management methodologies
as defined by the Project Management
Institute, the leading non-profit professional association
for project management. This methodology includes a number
of
measures to help ensure that projects are completed on time,
within budget, and with all functionality promised at the time
of the
project's launch. A Steering Committee
including representatives from all areas of the campus will oversee
the activities of the Program Leadership
team to ensure that decisions are made in the best interests
of the University as a whole.
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For more information
The Program Link team is happy to share more information with
students about this important initiative for Wake Forest. Feel
free to browse other portions of the Program
Link web site to learn more. In addition, Program Link representatives
will answer email questions, talk with you individually, or work
with you to schedule an appointment for a conversation with your
student organization or group, as schedules permit. Just email
link@wfu.edu to make your request.
A member of the Program Link team will respond within one business
day of receiving your inquiry.
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