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Wake Forest University

Information Systems

Service Desk: 758.HELP · E-mail Us

ResolveIT

Welcome

Welcome to ResolveIT, the online Service Desk that allows you to submit or review Service Desk requests from your computer.

Log in to ResolveIT

For off-campus access to ResolveIT, you must first log in to VPN, and then log into ResolveIT.

See holiday, break and intersession hours for the Information Systems Service Desk.

 

 

 

Need Help?

With ResolveIT you can

Request help for ThinkPad, printer, cable television, and telephone repairs

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Request a voicemail-box rebuild or a voicemail-box password reset

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Request a new listserv or a new listserv owner

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Request a new Web site or modify a Web site’s users

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Copy or delete a Blackboard course (faculty only)

Check your ticket status and complete surveys

Change or Enhancement Needed?
Use the Service Request Form to request a new service or a change to an existing service.

New Phone Request?
Use the Telecom Service Request Form to submit a request for new telephone service, a telephone jack move, new hardware, accessories, and Polycom rentals.

Planning a Meeting Using Telephony or Video?
Visit this page to learn about the many types of conferences, request a meeting room, and reserve equipment. 

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Wake Forest
Wake Forest University • Winston-Salem, North Carolina • Information: 336.758.HELP | Feedback