Commonly Asked Questions

Q. When will I get my check?
A. All checks are mailed within five business days of receipt in Financial & Accounting Services.

Q. Can I pick up my check?
A. All checks are mailed. Special arrangements may be made to pick up checks for speakers, officials, and performers.

Q. What do I need to turn in to be reimbursed?
A. Original receipts, not copies, should be turned in. If something is paid by check with no receipt, a canceled check is adequate backup. For more details, please refer to the Travel and Entertainment guidelines found on page 2 of the T & E form. Click here to view the form.

Q. What do I need to be reimbursed for on-line purchases?
A. The credit card statement showing the payment and the purchase confirmation.

Q. For what purchases do I need to provide a business purpose?
A. Any purchase for which the business purpose is not evident. Meals, electronic equipment, hotels, and flower purchases are examples.

Q. Why do I have to provide receipts if the request has been approved by department?
A. For auditing purposes, we are required to have documentation on all reimbursements made by Wake Forest University.

Q. How do I find out what a payment was for on one of my accounts?
A. Complete an AP Research request form found here. Mail, fax, email, or drop off the form to Accounts Payable in Reynolda 107. The response will be mailed back to you.

Q. How do I find out if my check has been processed?
A. Refer to your department's Monthly Reports. If this does not show the information you need, complete an AP Research request form found here. Mail, fax, email, or drop off the form to Accounts Payable in Reynolda 107. The response will be mailed back to you.