Frequently
Asked Questions
Q: What
TV channels do we get?
Q: Washer/dryer refunds & repairs?
Q: Vending machine refunds?
Q: Elevator problems?
Q: Telephone problems/cable television problems?
Q: Pest control requests?
Q: When will a technician be there to repair your
problem?
Q: Fancy Gap reservation availability?
Q: Motor Pool car rental questions?
Q: What TV Channels Do
We Get?
A: Call Telecommunications at x4357
Q: Washer/Dryer Refund and Repairs?
A: Make a claim through MacGray at http://www.macgray.com/laundry/cs-laundry.cgi?password=deacs&Action=Pass
Q: Vending Machine Refunds?
A: Call the Customer Service Center X4255
Q: Elevator Problems?
A: Call Security at x5591
Q: Telephone Problems/Cable
TV Problems?
A: Call Telecommunications at x4357
Q: Pest Control Requests?
A: Pest Control is on campus every Thursday - Your request must
be into Facilities Management by 10am on Thursday
Q: When Will A Technician
Be There To Repair Your Problem?
A: Routine Work Orders - Within 24 - 48 Hours
Quick Response Requests - ASAP
Special Work Requests - In an appropriate time period.
Q: Fancy Gap Reservation
Availability?
A: See Fancy Gap web
page
Q: Motor Pool Car Rental
Questions?
A: See Motor Pool web page for detailed
policies
Policies Most Asked About:
- Cars are ONLY available
for pick up M-F, 8am to 4pm
- ONLY Faculty & Staff
can rent Motor Pool Cars
- Cancellations Must Be
24 Hours In Advance OR your department will be charged
- If you do not return a
car before 4pm on Friday you will be charged for Saturday & Sunday
- Cars are $42.00 per day,
Vans are $70.00 per day, & must be charged to a budget code -
No Checks or Cash will be accepted
- You must bring your driver's
license every time you rent - No files are kept
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