Effective January 1, 2012, the existing "failure to cancel" policy will be strictly enforced for all groups – both internal and external. As stated on the reservation form, failure to cancel in writing at least 2 business days in advance will result in cancellations fees and/or setup charges. Penalties will range from $50 - $250. To cancel a reservation, please reply to the original confirmation you received from our reservation staff, or email us at firstname.lastname@example.org.
Room, equipment and labor rates will also increase moderately, primarily impacting our external user groups. For more specific details, please visit the Benson website at www.wfu.edu/bensonrates.pdf to download the current rate schedule.
If you have any questions or concerns, please feel free to contact James Buckley, Director of the Benson University Center, by email at email@example.com or by phone at x4869. Thank you for your continued use of Benson and we look forward to serving you in the future.