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Increasing Support Through the Internet
Bob Mills (millsrd@wfu.edu)| Jerold Pearson (jpearson@stanford.edu)| Diana Tilley Strange (strange@mit.edu)
Donor Recognition University of Pennsylvania’s Library http://www.library.upenn.edu/portal/support_frame.html Boston College University – Video http://www.bu.edu/alumni/stories/index.html
Email Solicitations Wake Forest – Presidential Debate Solicitation http://triad.bcentral.com/triad/stories/2000/10/02/newscolumn1.html Case Currents article on email solicitations http://www.case.org/currents/2001/may/allen.cfm
Market Research for Online Services and Communications Standford University – http://www.stanford.edu/~jpearson/
Newsletters Buzz Words – Georgia Tech http://gtalumni.org/buzzwords/ @Stanford – Stanford University http://www.stanfordalumni.org/atstanford
Online Giving Survey of Philanthropy 400 – Chronicle of Philanthropy June 14, 2001 http://philanthropy.com (password required) Senior Class Web Challenge gift – MIT http://web.mit.edu/senior-gift/ Planned Gift Calculator – Wake Forest http://www.wfu.edu/alumni/giving Planned Giving Examples – Saint Mary’s College of California http://www.futurefocus.net/smc-ca/scenario1.htm
Online Directories Open to the World – Built internally       Furman University - http://www.furman.edu/admin/alumni/adirectories.htm       Lenoir-Rhyne College - http://www.lrc.edu/alumni/email.asp Secure – Built internally       Wake Forest – http://www.wfu.edu/alumni/win (password required)       MIT - https://ans.mit.edu/login.jhtml (password required) Secure – Vendor Provided       Berea College - http://www.berea.onlinecommunity.com/
Prospect Research Automated Prospect tracking via SEC-Edgar filings – http://www.tenkwizard.com/ Online Prospect Screening – contact Tim Snyder at Wake Forest tim@alumni.wfu.edu
Shop-To-Give (Questions you should ask yourself before moving forward)
- Will this partnership enhance or detract from my institutions Brand?
- What aspects of the relationship could potentially negatively affect your brand and be completely out of your control?
- To make the shop-to-give service effective you must market it. This means another solicitation(s) asking people to support. However, you are not asking them to support your cause directly, rather you are asking them to support indirectly. Will your donors not make outright gifts in lieu of shop-to-give? Will they give more or less via shop-to-give
- Will the vendor supply you with statistics about how much each charity is receiving via their partnership?
- Will the vendor supply you with enough information about your shop-to-give “donors” that you will be able to thank them? Solicit them in the future?
- Are the products offered in any way incompatible with the mission of your institution?
Interesting Reading Material From Adam Corson-Finnerty, co-author of Fundraising and Friend-Raising on the Web. http://www.fund-online.com/musings/index.html
The Digital Economy, Don Tapscott
Growing up Digital, Don Tapscott
The Chronicle of Philanthropy 400's top 96 Site Reviews by Terrence Handler (thandler@csc.com) Tabulations by Laura Blanchard (lblancha@fund-online.com) and Terrence Handler Presented at CASE conference on e-fundraising May 16, 2001
| Main page giving reference |
53 |
Online credit card gifts       Online or printable gift/pledge |
61 07 |
| Online alumni services of some kind |
82 |
The Chronicle of Philanthropy's Top 50
| Main page reference |
26 |
52% |
| Online credit card gifts |
37 |
74% |
| Other (pledges, print me) |
03 |
06% |
Online campaign/case statement info (includes non-campaign case for giving) |
22 |
44% |
| E-mail forwarding |
33 |
66% |
| Alumni directories |
31 |
62% |
| Career/networking |
29 |
58% |
| Alumni chat/boards/class notes |
20 |
40% |
| E-newsletters |
11 |
22% |
| Alumni listservs |
09 |
18% |
| Event registration |
09 |
18% |
Portal, etc. vendors noted (based on URLs) for all 96 institutions
| Harris |
14 |
| Zuniversity |
06 |
| Mypersonal.com |
06 |
| eProNet |
05 |
| koz.com |
03 |
Others (one each): alumni.net, netopia, entango, townhall.com, alumniconnections.com, justgive/guidestar
Note: These data are based on a website review. Because some services may be in passworded sections, or because of the difficulties of searching sites systematically, it is possible that actual percentages of universities with any of these components may be higher.
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